Lean in cannabis · retail · huddle board
The store board
paulducey.com/cannabis/retail
Week ofStoreHuddle time
Ten minutes, standing, same time every day. Safety first. Mark each day green or red against the target the team set. Every red gets one action, an owner and a date in the log below.
| Measure | Target | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|
| SSafetyYour site's own measure | ||||||||
| QMenu outsMenu items a customer can't get, checked at opening | ||||||||
| DWait timeCheck-in to served, at the busiest hour | ||||||||
| CTransactionsPer staffed register-hour, at the busiest hour | ||||||||
| Your measureAdded when the team asks for it |
Green: met the target. Red: missed it, and it goes in the log. Blank: not measured, which is its own red.
Every red: what happened, and who owns the fix
| Date | What happened | One action | Owner | By when |
|---|---|---|---|---|
Needs another department: what goes to the next level's huddle today, and with whose name?
Friday: which red came back more than once this week? That's next week's first problem.
Paul Ducey · Lean in cannabisFree to copy and use. paulducey.com/cannabis