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Lean in cannabis · packaging and fulfillment · walk sheet

Vault to delivery: the 8 wastes

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DateOrder or SKUWalked by

Follow one order from the vault to the truck, then walk back through the packing line that filled it. For each waste, write what you saw, where, and how often. No solutions yet. That comes after you've looked.

WasteWhat it looks like hereWhere to look, what to askWhat I saw
DDefectsWrong batch or potency on a label. Underweight jars. "Manifest got kicked back," often a mismatch between the manifest and what arrived.Check-weigher, relabel bin, rejected manifests.Where would a first-unit check have caught it?
OOverproductionRunning every weight of a strain when one sells. Jarring past the next replenishment.The vault, next to the replenishment list.What did we pack that nothing is pulling?
WWaitingLine idle on labels or lab data. Driver waiting on a late pick. Receiving waiting on the manifest.The line, staging, the loading door.Where did this order sit longest?
NNon-utilized talentPackaging leads who know what moves, never asked. Hand-keying manifests while a picker knows a faster way.Leads and pickers, end of shift.What made you stop or redo something today?
TTransportationVault to pack, back to the vault, to staging, to the truck. Extra trips to cover short picks.Vault log, delivery schedule, a floor plan.How many moves didn't change the product?
IInventoryFinished goods sitting in the vault while stores are out. Pre-printed labels for dead SKUs.The vault, store outs, the label shelf.What's in here that a store is out of?
MMotionWalking to the printer for every run. Hunting for the right tag roll. Reaching for jars and lids.Packing stations, the printer, the pick path.How many steps to finish one run?
EExtra processingRelabeling after a rule or design change. Scanning a tag twice when once would do. Repacking to a buyer's size.Relabel bench, every scan point.Which touches does no rule or customer need?
Two numbers to write down: today's label error rate, and the fill rate of the order you followed.
Bring it back: who on the team should see this sheet before anyone proposes a fix?
Paul Ducey · Lean in cannabisFree to copy and use. paulducey.com/cannabis